SproutComm Family engagement for Head Start The pilot

Privacy

Families trust us with their words. Here is what we do with them.

SproutComm carries conversations between Head Start programs and the families they serve. That is a position of trust, and this page says plainly how the pilot handles it.

What flows through it

Messages between program staff and families, voice notes a parent chooses to record, confirmations that a home activity happened, and the engagement notes the system drafts from that activity. That is the whole list. No advertising identifiers, no location tracking, no data bought from or sold to anyone.

What it never does

Family information is never sold. There are no ads. There is no cross-site tracking. A family's words are used for exactly one purpose: the engagement between that family and their program, and the documentation a federal standard requires of it.

Children

Children never create accounts, never sign in, and never speak to the system directly. Everything is parent-mediated — a parent receives, a parent listens, a parent replies, a parent confirms. Activities happen between a parent and their child, away from the screen.

How the AI handles it

Translations and note drafts are produced on our servers by Meta's first-party Muse models. Family content is never routed to third-party contributor models, and no family content leaves the program's own record.

Families stay in control

A family can see everything recorded about their own engagement — it is, by design, the same record their advocate sees. A program can export or delete a family's record at the family's request, and a family can simply stop replying; the thread goes quiet, nothing follows them.

The public demo

Everything demonstrated publicly runs on synthetic families — invented names, invented children, invented voices. No real family's information appears in any demo, screenshot, or submission.

Current as of October 2026. This page describes the pilot as it runs today. If a practice ever changes, this page changes first. Questions about privacy in the pilot are welcome through the pilot inquiry.